I manage an apartment building and a small crew came to move out one of our tenants. Of the three in the crew one man was absolutely disrespectful to me and failed to understand what I was asking of him after repeatedly pointing out that he could not disable the elevator while still packing items in the suite. Later I heard from tenants below and from the suite next door about banging of large items as though dropped from some height. This also happened on the first floor. I'd give a zero, but the other two in the crew were quite reasonable.
Response: We do apologize for the inconveniences you mention.
Our client was your tenant and our job was to get their move done as safely and quickly as possible.
Other tenants navigating around furniture, boxes and other possessions or squeezing into the elevator exposes them to risks that are not readily apparent to them. While we understand your concerns, it would also not have been proper to pass on to you responsibility for accidents that resulted from following your instructions or not to respect our customers move expectations.
The usual process of securing an elevator, for exclusive move use, has evolved in response to limiting exposure of risks by getting the move done without leaving possessions exposed and by loading as quickly as possible.
Thank you for a job well done on time. Your crew were careful and efficient
and are to be congratulated for it.
We would like to extend our thanks to your crew for the excellent job they performed
in moving us from Vancouver to Tsawwassen. They were extremely hard working, helpful and polite.
We highly recommend your company.
I would like to thank you for the very safe and efficient manner that my piano was transferred as well both men were courteous and pleasant.
I would like to command them for a job well done. I will not hesitate to contact your company should the need arise again.
I believe in giving credit where credit is due. I found your crew while packing my possessions very efficient extremely polite and helpful.
I now sure that I am in good hands with your company, for tomorrow's move.
I have never had a moving crew that was more efficient, courteous, hard working and generally its excellent.
hank you for the great service offered by you. Your staff was very pleasant and efficient, and the move was achieved without any breakage.
Thank you for a job very well done. We have moved with your professional and committed services at a competitive price and we will certainly recommend your services to any mover.
This is just a short note to say how pleased I have been with two recent moves with Bekins.
First of all thank you for the great service and your kind understanding. It was an excellent service. I remain indebted to you all for your best assistance and support, in time of need.
Great Moving Company and highly recommend them. It's great to know also they our local & live in the Parksville Area.
Great job Bekins Moving
From estimater to closing the door of the truck when our move was done, Bekins supplied a smooth, hassle free and professional experience.
Thank you Bekins.
We appreciate your crews efficiency and humour throughout the move. If we have to move again, we would look to your crew for help and more excellent service.
I would like to take this opportunity to extend my sincere thanks to Wilva Tasker in co-ordinating a very successful move on our behalf. In addition, the crew of movers
who showed up were excellent. I received numerous compliments from both our staff and Head office personnel regarding the move in general.
I would not hesitate to recommend your company to others in the future.
Thanks for the recent move. I want to compliment to your crew for hard working and being honest. Next time if I move I am going to ask for your services.
Thanks and Congratulations for the great work. Fast and reliable service with hard working people,
for future referrals you are in my database.
The service provided was very professional. Many thanks for making our move out of our house
a lot easier than we had anticipated.
I just wanted to write a note to say thanks to the 3 men who helped us with our move. Moving is never fun but it sure makes things easier when you are dealing with people like that who care about their work.
I should like to take this opportunity to thank you and your staff for the excellent service we have received from your company. We would have no hesitation
in recommending your company to anyone requiring your services.
I wanted to say thank you and your crew for making our recent move to new premises so easy. I will know where to look if we move in the future.
On behalf of our volunteer, the members and the staff of the MS Society, we extend a sincere thank you for a job well done.
Bekins recently performed my move from Vancouver to Nanaimo. The move was on time both in Vancouver and Nanaimo and the movers were very courteous.
They handled the job well great care was taken that all of my belongings were handled properly.
We would like to thank Bekins Moving & Storage for your wonderful donation of a 35 trailer for Semiahmoo House Societys Peninsula Child Care Centre Extreme Makeover 2006.
The crew was great! They were on time, worked very quickly, were friendly, polite and extremely considerate with us. Moving from ones home of 18 years is an emotional time.
Bekins helped us move from Burnaby to Port Coquitlam 2 years ago and they were wonderful. We didn't use them for packing, solely for moving and they were quick, careful, helpful and hassle free. The guys were super friendly and we had no problems with them whatsoever. They even picked up some furniture from the Brick for us on the way to the house and helped us sort it all out. We will be using them again at the end of October and will be using their packing services this time around.
Thank you for a job well done.
We would like to acknowledge the outstanding job done by your men during our recent move from the west side. Thank you again. You people do a good job.
Thank you for the excellent service we received from your company. It was our first move in 21 years
and your moving men did it very professionally and our move went smoothly. We will certainly use your service in the future and we
will recommend your company to all who ask.
We would like to tell you that we had a great move from your company. Your crew took such a good care of moving all the furniture & wrapping lamps and pictures. Thank you for the good one.
I wish to express my appreciation for the excellent services rendered by your company
in my move from the west coast back to Ontario. Everything went very smoothly. Your courtesy in explaining
the main aspects of such a move and arranging its scheduling as well as your helpful hints were very appreciated.
Thank you to your team for job well done. They executed this move smoothly and with the greatest of expertise. I would strongly recommend your company
to any firm wanting to relocate their offices.
I would like to take the opportunity to thank all your staff for contribution to the success of the overall move.
I would like to express to you that your crew did a great (Loading and unloading) job. They were polite and sincere manner.
Thank you for the job well done .Your employees were punctual, courteous, efficient and most important very careful and concerned.
I can highly recommend your company to anyone desirous of a high quality, professional moving job.
Thank you for the job well done. Your crew was very competent and confidence in their skills. They looked and acted the part of a professional.
My congratulations on your leadership.
We would like to thank you for doing such a great job. We were very impressed with the level of professionalism and care demonstrated.
We would highly recommend this team to our friends and would choose Bekins again.
Thank you for all your assistance in our move. Your crew was courteous, caring and capable. I will certainly look forward to doing business with you in the future.
I am writing to thank and commend you and your crews for wonderful work I also wish to thank your dispatchers, Bruce and Rob, for their assistance in organizing the rather complex move and deliveries.